I want you to feel important and special, regardless of the length or complexity of the support you require.
Be assured that I will get to grips with the nature and nuance of your organisation and I will rigorously protect any confidential and sensitive information involved.
I want you to experience challenge and encouragement from me in equal measure.
I also want you to experience an appropriate degree of humour and levity, making our business relationship not only effective, but enjoyable too.
In addition to a clear and measurable improvement to your bottom line, I want you to feel a sense of ‘value-added’ from working with me . . . that my consultancy support has been memorable – for all the right reasons!